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When you subscribe, you’ll enjoy 20% off every order, making it easier and more affordable to stay consistent with your wellness routine. Your order will be shipped immediately upon checkout, so you can start your wellness journey right away. After that, your order will be delivered every 4 weeks from the date of your first subscription. We use the Subscription Flow platform to manage your plan, securely integrated with our trusted South African payment partner, Payfast. At the end of your first 4-week cycle, you’ll receive an additional email asking you to confirm your renewal plan. This one-time step authenticates your subscription with Payfast and enables automatic payments for all future cycles. Once this is done, your subscription will renew and deduct funds automatically every 4 weeks — there’s nothing further you need to do. Your subscription runs for 12 months, but you remain in control at all times: you can pause, update, or cancel your plan whenever you choose. Payments are processed securely and automatically, so you’ll never miss a delivery. It’s a convenient, flexible, and cost-saving way to keep your wellness journey on track.

Yes! All subscription orders come with free shipping – no minimum spend, no extra fees.

Absolutely. You’re in control and can pause, skip, or cancel your subscription at any time. Simply log into your account and go to the menu under “Manage Subscriptions” to make changes whenever you need. Alternatively, you can email us at support@phytoceutics.com and we’ll be happy to assist you with your subscription.

Yes! As a subscriber, you'll be the first to know about new product launches and receive exclusive discounts before anyone else.

Currently, our subscription option is available only on a 4-week cycle from the date of purchase. We’re always looking to improve, and longer intervals (such as 45 or 60 days) may be offered in the future.

We offer both one-time purchases and monthly subscriptions. For one-time purchases, payments are processed securely through our trusted providers, Stitch Express and Payfast. We accept a wide range of payment methods including Debit, Credit Card, Apple Pay, Google Pay, and Happy Pay. For monthly subscriptions, payments can be made using a Debit or Credit Card only. When you first subscribe, your payment will be processed immediately. Then, 4 weeks after your initial subscription order, you will receive an email from Subscription Flow prompting you to authenticate your next payment via Payfast. This authentication step is required only once after your first 4-week cycle. After that, payments will be charged automatically to your assigned debit or credit card, ensuring seamless and uninterrupted deliveries.

No — discount codes apply only to one-time purchases.Subscription orders already include a 20% discount and free delivery, so additional vouchers cannot be combined. The subscription checkout does not allow voucher codes to be applied.If you’d like to use a voucher, we recommend checking out with only one-time purchase items in your cart. This ensures your discount code will work properly at checkout.

Yes, your order can contain both once-off purchases and subscription products. Only the items you've specifically selected for the 4-week subscription will be included in your monthly commitment. All products in your order – both once-off and subscription – will be delivered together.

Orders are typically processed and shipped within a 24–72 hour grace period after being placed. Once shipped, you'll receive tracking details to monitor your delivery. Please note that this timeframe excludes weekends and public holidays.