Terms of Service

Effective Date: 19 August 2025
Operated by Phytoceutics (Pty) Ltd

1. Overview

 

This website is operated by Phytoceutics®. Throughout the site, the terms “we”, “us” and “our” refer to Phytoceutics®. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of the following Terms of Service (“Terms”).

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms, including additional policies referenced herein or available by hyperlink.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

2. Privacy & POPIA

 

By using this website, you acknowledge and agree that you have read and understood the provisions set out in the Protection of Personal Information Act (POPIA) 4 of 2013.

Phytoceutics (Pty) Ltd takes all reasonable steps to protect personal information provided by users. Personal information includes any data that can be used to identify a person.

Your submission of personal information is governed by our Privacy Policy. For more about POPIA, visit www.gov.za/documents/acts.

 

If you have questions about our data compliance, please contact support@phytoceutics.com.

3. General Conditions

 

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding payment info) may be transferred unencrypted and involve transmission over various networks or formatting to meet technical requirements.

Credit card information is always encrypted during transfer.

You agree not to duplicate, sell, or exploit any part of the Service without written permission.

 

We may suspend or terminate access if we detect fraudulent, abusive, or unlawful use of the Service.

4. Age Requirement

 

By agreeing to these Terms, you confirm that you are at least the age of majority in your region, or you have given us consent to allow your minor dependents to use this site.

 

We do not knowingly collect personal information from children under 18 without parental consent.

5. Product Information and Availability

 

Some products may be available exclusively online and in limited quantities.

We make every effort to accurately display product images and colours but cannot guarantee monitor accuracy.

We reserve the right to limit product sales by region or individual and to discontinue any product at any time.

 

In the event of pricing or product information errors (including typographical or system errors), we reserve the right to refuse or cancel any orders placed at the incorrect price, even after the order has been confirmed.

6. Accuracy of Billing and Account Information

 

You agree to provide current, complete, and accurate purchase and account information.

We reserve the right to limit or cancel orders, including those placed under the same account, credit card, or billing/shipping address.

If we make changes to or cancel an order, we may contact you via the information provided at checkout.

 

We may also require additional verification or proof of identity before accepting an order.

7. Modifications to the Service and Prices

 

Prices and product availability are subject to change without notice. We reserve the right to modify or discontinue the Service without notice.

 

We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

8. Optional Tools & Third-Party Links

 

We may offer access to third-party tools “as is” without warranties. Use at your own risk.

Our site may include links to third-party websites. We are not responsible for their content, policies, or transactions.

 

Your use of third-party sites is governed solely by their terms and conditions and policies.

9. User Feedback and Submissions

 

If you submit content (suggestions, reviews, etc.), you agree that we may use it without restriction and are under no obligation to:

 

• Keep submissions confidential

• Pay compensation

• Respond to comments

 

You agree not to submit unlawful or harmful content or misrepresent your identity.

 

We reserve the right to moderate, edit, or remove user submissions that violate these Terms or applicable laws.

10. Prohibited Uses

 

You may not use the site for any unlawful or unauthorised purpose. Prohibited actions include (but are not limited to):

 

• Violating any laws or regulations
• Infringing on intellectual property
• Uploading malware
• Harassment or discrimination
• Spamming or scraping data
• Engaging in fraudulent or deceptive practices, including the use of stolen payment information

 

Violation may result in termination of access to the Service.

11. Errors, Inaccuracies, and Omissions

 

Occasionally there may be information on our site that contains errors or inaccuracies. We reserve the right to correct and update such information without prior notice.

12. Disclaimer of Warranties; Limitation of Liability

 

All products and services are provided "as is" and "as available," without any warranty, express or implied.

In no case shall Phytoceutics®, its directors, employees, or affiliates be liable for any loss or damage, including indirect or incidental damages, arising from the use of the Service or products.

 

Our maximum liability to you for any claim relating to the Service or products shall not exceed the amount you paid to us for the product or service in question.

Some jurisdictions do not allow limitations on implied warranties or liability, so these exclusions may not fully apply to you.

13. Indemnification

 

You agree to indemnify and hold Phytoceutics® harmless from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.

14. Severability

 

If any part of these Terms is found to be unlawful or unenforceable, the rest remains valid and enforceable to the fullest extent permitted by law.

15. Termination

 

These Terms are effective unless terminated by you or us. You may terminate by ceasing to use our services.

We may terminate or suspend access without notice if you violate these Terms.

 

Any outstanding payment obligations or liabilities you incurred before termination shall survive termination.

16. Entire Agreement

 

These Terms and any related policies posted on this site represent the full agreement between you and Phytoceutics® regarding your use of the Service, superseding prior agreements.

17. Governing Law

 

These Terms shall be governed by and construed in accordance with the laws of South Africa, with exclusive jurisdiction in the courts of South Africa at the following address:

 

Phytoceutics (Pty) Ltd
1 Moorings Road, Portswood Road,
Portswood Hotel, Cape Town,
Western Cape, 8005, South Africa

18. Changes to Terms

 

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to modify these Terms at any time by updating this page.

 

Where material changes are made, we will notify users by posting a prominent notice on the site or contacting you directly if appropriate.

Continued use of the website after changes are posted constitutes your acceptance.

19. Contact Us

 

Questions about these Terms?
support@phytoceutics.com