Your supplement routine, on your terms.

When you subscribe, you’ll enjoy 20% off every order, making it easier and more affordable to stay consistent with your wellness routine. Your order can be shipped immediately upon checkout, so you can start your wellness journey right away - or you can delay your shipping date to whenever suits you best. After that, your order will be delivered every month from the date of your first subscription.Our custom built subscription platform, powered by FlowIQ, is securely integrated with our trusted South African payment partner, Stitch Payments. At the beginning of your first subscription, you will need to activate your card through the payment portal. You will be debited R1 to activate your card, after which this R1 will be refunded to your account. This one-time step authenticates your subscription withStitch and enables automatic payments for all future cycles. Once this is done, your subscription will renew and deduct funds automatically every month, or two months, depending on your chosen interval.Your subscription runs for 12 months, but you remain in control at all times: you can pause, update, or cancel your plan whenever you choose. Payments are processed securely and automatically, so you’ll never miss a delivery. It’s a convenient, flexible, and cost-saving way to keep your wellness journey on track.

Yes! All subscription orders come with free shipping - no minimum spend, no extra fees.

Absolutely. You’re in control and can pause, skip, or cancel your subscription at anytime. You can manage your subscription directly via WhatsApp, where one of our dedicated agents will easily update, add, pause, or change your subscription for you.You can also simply log into your account and go to the menu under “ManageSubscriptions” to make changes whenever you need. Alternatively, you can email us at support@phytoceutics.com and we’ll be happy to assist you with your subscription.

Yes! As a subscriber, you’ll be the first to know about new product launches and receive exclusive discounts before anyone else.

Yes! You can also change your frequency to every two months, as well as pause or skip a particular month whenever you need it. Simply chat to our agent on Whatsapp or manage this in your portal.

We offer both one-time purchases and monthly subscriptions. For one-time purchases, payments are processed securely through our trusted providers, Stitch Express and Payfast. We accept a wide range of payment methods including Debit, Credit Card,Apple Pay, Google Pay, and Happy Pay. For monthly subscriptions, payments can be made using a Debit or Credit Card only.

No - discount codes apply only to one-time purchases. Subscription orders already include a 20% discount and free delivery, so additional vouchers cannot be combined.The subscription checkout does not allow voucher codes to be applied. If you’d like to use a voucher, we recommend checking out with only one-time purchase items in your cart. This ensures your discount code will work properly at checkout.

Yes, your order can contain both once-off purchases and subscription products. Only the items you’ve specifically selected for the 1 month subscription will be included in your monthly commitment. All products in your order - both once-off and subscription – will be delivered together.

Orders are typically processed and shipped within a 24–72 hour grace period after being placed. Once shipped, you’ll receive tracking details to monitor your delivery.Please note that this timeframe excludes weekends and public holidays.